Delivery & Returns
Delivery Options
Delivery & Returns
Delivery Information
We deliver Indian groceries and daily essentials with care, so your order arrives in good condition.
Delivery is available from 12:00 PM to 11:00 PM. The average delivery time is 1 day. During busy periods, delivery may take up to 2 days.
The driver will call you before leaving to deliver your order. Please make sure someone is available to receive the order during the delivery hours.
Same-day delivery may be possible upon special request. Please contact us by WhatsApp or phone to arrange this.
Fresh, chilled, and frozen products should be received and stored correctly as soon as possible after delivery.
Returns Information
Please check your order immediately upon delivery.
Fresh products, chilled products, frozen products, dairy, meat, fish, fruit, vegetables, and other perishable items cannot be returned for hygiene and food safety reasons.
If a product is damaged, incorrect, or not received in good condition, please contact us within 24 hours of delivery by WhatsApp or phone. Please include your order details and, if possible, a clear photo of the product.
Unopened, non-perishable products may only be returned after prior approval, provided the packaging is unopened and undamaged.
Returns without prior contact will not be accepted. Refunds or replacements will be reviewed on a case-by-case basis.
Express Pickup
In-Store Returns
Customers may return approved non-perishable products in store, provided the item is unopened, unused, and in its original undamaged packaging.
Fresh products, chilled products, frozen products, dairy, meat, fish, fruit, vegetables, and other perishable items cannot be returned for hygiene and food safety reasons.
If you received a damaged, incorrect, or poor-quality product, please contact us within 24 hours of delivery or purchase by WhatsApp or phone. Please bring your receipt or order details and, if possible, a clear photo of the product.
Returns without prior approval may not be accepted. Refunds or replacements will be reviewed on a case-by-case basis.
Online Returns
Please check your order carefully as soon as it is delivered.
Fresh products, chilled products, frozen products, dairy, meat, fish, fruit, vegetables, and other perishable items cannot be returned for hygiene and food safety reasons.
If you receive a damaged, incorrect, or poor-quality product, please contact us within 24 hours of delivery by WhatsApp or phone. Please include your order number, product details, and, if possible, a clear photo of the product.
Unopened, non-perishable products may only be returned after prior approval, provided the item is unused and in its original, undamaged packaging.
Returns without prior contact will not be accepted. Refunds or replacements will be reviewed on a case-by-case basis.
Express Pickup
Order online and collect your groceries quickly from our store.
Your order will be prepared as soon as possible after confirmation. We will contact you when your order is ready for pickup.
Please bring your order confirmation or order number when collecting your order.
Fresh, chilled, and frozen products should be picked up on time and stored correctly as soon as possible to maintain the best quality.
If you need your order urgently, please contact us by WhatsApp or phone before placing your order.
Product Exchange
Product exchanges may be possible for approved non-perishable items, provided the product is unopened, unused, and in its original undamaged packaging.
Fresh products, chilled products, frozen products, dairy, meat, fish, fruit, vegetables, and other perishable items cannot be exchanged for hygiene and food safety reasons.
If you received a damaged, incorrect, or poor-quality product, please contact us within 24 hours of delivery or purchase by WhatsApp or phone. Please include your order details or receipt and, if possible, a clear photo of the product.
Exchanges without prior approval may not be accepted. Product exchanges will be reviewed on a case-by-case basis.